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Raviga Support

Raviga Apps Private Limited

Raviga turns your description of the software you want into a brief and a price, and our team builds it and hands it over to you. If something isn’t working, or you have a question about a project, credits or your data, we’re here to help.

Contact us

Email support@miraquill.com

Include your Support ID. You can find it in the app under Settings, and the app puts it in the subject of every support email it sends. It lets us find your account without asking for personal details.
For a project, include its reference, which looks like RA-XXXXXX and is shown on the project.
We reply within 15 days, usually much sooner.

Common questions

New phone, or the app was reinstalled: restore your account in the app with your recovery key or your verified recovery email. Drafts stay on the old phone; submitted projects and credits come with your account.
Purchases and refunds: credits are in-app purchases. Refunds of a purchase are handled by Apple or Google under their policies. Credits for cancelled or declined projects are returned to your balance (see the Terms of Use).
Your data: download it or delete your account in the app under Settings › Privacy and data. See how account deletion works.

Complaints

If we haven’t resolved something, write to membersupport@miraquill.com. We acknowledge complaints within 24 hours and resolve them within 15 days. Our Grievance Officer’s details are in the Privacy Policy.